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  • Sunday, 01 August 2021
New IT rules are empowering and will protect users: Minister

New IT rules are empowering and will protect users: Minister

GS III - Challenges to internal security through communication networks, role of media and social networking sites in internal security challenges.


  • Information Technology and Communications Minister said the new information technology rules were empowering and protecting users.
  • The new rules, which came into effect from May 25, mandate social media companies to establish a grievance redress mechanism for resolving complaints from the users or victims.
  • All significant social media companies with a user base of over 50 lakh shall appoint a grievance officer to deal with such complaints and share the name and contact details of such officers.
  • The big social media companies are mandated to appoint a chief compliance officer, a nodal contact person and a resident grievance officer.
  • All of them should be residents of India.
  • However, Facebook-owned Whatsapp has challenged the new IT rules for social media intermediaries requiring the messaging app to trace chats and make provisions to identify the first originator of information, saying they violate the right to privacy and are unconstitutional.
  • WhatsApp further alleged the requirement of intermediaries enabling the identification of the first originator of information in India upon government or court order puts end-to-end encryption and its benefits “at risk”.
  • Some of the media houses have also challenged the new IT rules and the matter is sub judice.

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